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These Terms of Service describe the conditions for using Negoods, reviewing products, submitting orders, and receiving customer support. This store is operated by AL'S TRANSP,LLC. By visiting the website or placing an order, the customer agrees to these Terms of Service and to the policies linked on the website.
The Negoods catalog is written to help customers understand what is included, how the item is commonly used, and what details should be checked before checkout. Automotive cleaning cloths do not wash, disinfect, polish or protect a vehicle surface by themselves, and no water, detergent, wax, coating or chemical is included unless the package list says otherwise. Follow the vehicle-finish and cleaning-product manufacturer's instructions, wash cloths before first use, test on an inconspicuous cool area, keep the working face clean and well lubricated where the task requires it, and never continue using a cloth that has fallen on the ground or collected grit. Separate cloths used for paint, glass, interior and wheels, wash them separately without fabric softener or chlorine bleach, use low heat as listed, and inspect before every use. No cloth is described as universally scratch-proof, lint-free or streak-free on every coating, film, glass, plastic or finish.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the legal age or age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this Site. You may not use our products, website, checkout, or services for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Site.
SECTION 2 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We may modify or discontinue products, content, or services when necessary. Paid order prices are legally protected after checkout is completed, and we will not unilaterally increase paid order prices before shipment. If a clear pricing, inventory, or listing error affects an order, we will contact the customer, cancel the affected order if needed, and issue any applicable refund through the original payment method.
SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel orders that appear fraudulent, high-risk, abusive, incorrectly priced because of a technical error, or otherwise inconsistent with these Terms. Customers agree to provide current, complete and accurate purchase, billing, account, contact, and shipping information for all purchases made at our store. Customers also agree to promptly update account and payment information so we can complete transactions and contact them when needed.
SECTION 4 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of the State of Florida, United States, together with applicable federal laws of the United States. This choice of law does not limit any mandatory consumer rights that apply in the customer’s place of residence. This governing law statement follows the legal business address and registration information supplied for AL'S TRANSP,LLC.
Product Information and Store Content
Product pages for car wash cloths and automotive microfiber towels are written to show titles, photos, dimensions, materials, colors, package quantities, care notes, and intended-use details. Minor variation may result from display settings, lighting, production batches, or measurement methods. Vehicles, wheels, buckets, hoses, wash mitts, spray bottles, detergents, waxes, coatings and detailing tools shown as context are not included unless the package list says otherwise. Colour coding is an organisational aid and does not itself prevent grit transfer, cross-contamination, scratching, lint or streaks. When an error is found, we may correct product information, availability, or policy content.
Product Use and Care
Customers are expected to follow ordinary care and any use, safety, installation, or maintenance instructions provided with the product or listed on the product page. Improper use or unauthorized modification may affect support outcomes.
Payment, Shipping, Returns, and Third-Party Services
Payments are processed through Shopify Payments, using only the payment methods currently shown at checkout. Shipping, returns, refunds, and cancellation requests are handled according to our Shipping Policy and Return & Refund Policy. The store may use Shopify, payment processors, analytics tools, shipping carriers, and other service providers to operate the website and fulfill orders.
Intellectual Property, Website Availability, and Updates
Website content, product presentation, text, layout, images, and branding are owned by or licensed to AL'S TRANSP,LLC unless otherwise stated. We may update the website or these Terms from time to time. The version posted on this website applies when a customer visits the site or places an order.
Short interruptions may occasionally occur while we perform security updates, scheduled maintenance, or respond to an issue affecting a hosting or payment service. We will use reasonable care to restore access, and a temporary website interruption does not cancel an accepted order, remove an available refund right, or limit any protection that cannot lawfully be excluded.
SECTION 5 - CONTACT INFORMATION
Company Name: AL'S TRANSP,LLC
Store Name: Negoods
Business Address: 2542 E Juliet Drive, Deltona, FL 32738, United States
Email: support@negoods.shop
Phone: +1 (959) 226-3411
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore)